![]() If you configured your account with POP3 or IMAP protocols, you can’t use this feature either. If your account is office 365 for business, please make sure you configured it with Exchange protocol on your outlook client.If your account in the outlook profiles is not an Exchange account, you can not use this feature. The option “use Exchange Cache Mode” is not available for some kinds of accounts (like, ).To make this issue more clearly, I’d like to share some prerequisites with you: According to your description, the option” use Exchange Cache Mode” is not available to your outlook client now.
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